Our Shipping Policy
If you are not fully satisfied with your purchase, you may request a full refund on the purchase price within 30 days.
Neuro XPF LLC will refund 100% of the purchase price, plus applicable tax, less shipping, on unopened items purchased within 14 days. Partial refunds will be paid via check. Prior to returning, items customers must contact us at info@neuroxpf.com to receive return authorization. Items returned without express written authorization from Neuro XPF LLC will not be refunded. Once an authorized returned item has been received, you will be notified, and a refund will be issued. Processing time can be difficult to predict, so we cannot make specific guarantees on refunds, but please do not hesitate to reach out to Neuro XPF LLC if a refund has not appeared within 6-10 business days.
Our Return Policy
If you are not fully satisfied with your purchase, you may request a full refund on the purchase price within 30 days.
Neuro XPF LLC will refund 100% of the purchase price, plus applicable tax, less shipping, on unopened items purchased within 14 days. Partial refunds will be paid via check. Prior to returning, items customers must contact us at info@neuroxpf.com to receive return authorization. Items returned without express written authorization from Neuro XPF LLC will not be refunded. Once an authorized returned item has been received, you will be notified, and a refund will be issued. Processing time can be difficult to predict, so we cannot make specific guarantees on refunds, but please do not hesitate to reach out to Neuro XPF LLC if a refund has not appeared within 6-10 business days.